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Student ombudsman




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 Student ombudsman

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The Student Ombudsman is a recently created body within the University of Minho. Its mission is to promote and defend the interests of students within university life.

​Student Ombudsman: Professor Rosa Vasconcelos

She is an Associate Professor at the Department of Textile Engineering. Degree in Textile Engineering by the University of Minho. PhD in Engineering -Technology and Textile Chemistry by the University of Minho. President of Engineering Courses Council from 1996 to 2010. President of the Pedagogical Council of the School of Engineering and Vice-Dean of School of Engineering from 2010 to 2019. Since 2015 is a member of Board of Governors da IEEE Education Society.

Scope of Action

The Student Ombudsman's scope of action includes all bodies, services and members of the University, as well as Schools, Institutes and Social Action Services. It is also independent from all these bodies. The Student Ombudsman is ruled by principles of neutrality and confidentiality.

Role

The Student Ombudsman assesses complaints or reports made by the students against acts or omissions of the bodies and services of the University. It acts as a mediator, making suggestions for solutions. The Student Ombudsman writes reports to prevent or repair unfair or irregular situations.
 

Contacts

Campus de Gualtar: sala C2.323 (2nd floor of Pedagogical Complex​ II)​
Phone: 253 601710 

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