Skip Ribbon Commands
Skip to main content
Portal UMinho

Instruments and Mechanisms




Portal UMinho > EN > Institutional > Quality > SIGAQ-UM > Instruments and Mechanisms

 Instruments and Mechanisms of SIGAQ-UM

The SIGAQ-UM considers an integrated and holistic approach to quality assurance at UMinho, covering all nuclear processes of the institutional mission (Education, Research and Services), in particular with regard to the explicit definition of internal standards for quality and organization of instruments (mainly questionnaires and reports) and quality assurance mechanisms (notably, signaling, auditing, suggestions and complaints).

The instruments and mechanisms of SIGAQ-UM in operation are identified below:


Education

Questionnaires

- Course Unit Quick Questionnaire - optional [QRUC-fac]

Collect the students’ permanent reception of alerts by the student regarding the perception of teaching and learning within course units.

-  Course Unit Quick Questionnaire - mandatory [QRUC-obr]

Collect the students’ opinion about generic aspects related to course unit and based on pre-signaling criteria, indicate the need to deeply consult students through the application of the QUCe questionnaire.

- Course Unit Questionnaire for Students [QUCe]

Collect the students’ opinion on in-depth aspects related to course unit when there is a pre-signaling resulting from the application of QRUC.

- Course Unit Questionnaire for Teachers [QUCd]

Collect teachers’ opinion on aspects related to the functioning of the course unit.

- Degree Programme Questionnaire [QC]

Collect students’ opinion about general aspects related to the functioning of the degree programme.


Reports

- Course Unit Report [RUC]

Promote reflection about the functioning of the course unit by the teaching staff.

- Degree Programme Report - Annual variant [RCa]

Promote reflection about the functioning of the degree programme by its committee.

- Organic Unit Report - Education variant [RUOe]

Promote reflection about the organisation and functioning of the degree programmes by the Organic Unit.


Mechanisms

- Course Unit Dossier [DUC]

Promote the planning and organisation of the course unit by the teaching staff.

- - Course Unit Signaling [SinUC]

Instruct the decision to trigger intervention plans for course units, based on questionnaires and academic results.

- Pedagogical Audit [AP]

Involvement of students and teachers in the in-depth analysis of the course units context with the need to improve results.

- Suggestions and Complaints [S&R]

Collect on a permanent basis the students and teachers’ perception of quality in teaching.


Research

Questionnaires

- Research Unit Questionnaire [QUI]

Collect the PhD researchers’ detailed opinion about generic aspects related to research in Research Unit FCT/UMinho.

 

Reports

- Research Unit Report [RUI]

Promote reflection about the research activity by the Research Unit.


Mechanisms

- Suggestions and Complaints [S&R]

Collect on a permanent basis the researchers and teachers’ perception of quality of research.

 

Services

Questionnaires

- Service Questionnaire - Users variant [QSu]

Collect the users’ detailed opinion about the functioning of the Service Unit.

 

Reports

- Service Unit Report [RUS]

Promote reflection about the service functioning by the heads of Service Units.


Mechanisms

- Suggestions and Complaints [S&R]

Collect on a permanent basis the users and the service workers regarding the quality of services.

- Processes NP EN ISO 9001:2015

Manage the quality of services provided through the processes expected in the Quality Management Manual of the Services Units of UMinho, within the scope of the requirements established by NP EN ISO 9001:2015.


Documents

        '{"ListUrl":"/PT/uminho/Qualidade/SIGAQ-UM/vertente_ensino","PageSize":10,"DefaultOrderBy":"Order","DefaultOrderType":"Asc"}'
    
  • Universidade do
    Minho
  • Largo do Paço
    4704-553 Braga
  • T.:253 601 100, 253 601 109
    E.: gcii@reitoria.uminho.pt
© University of Minho - 2024