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EAQ'2021




ANNUAL QUALITY EVENT - EAQ’2021
15th December of 2021
University of Minho, Campus de Gualtar, Braga
Streaming on UMinho's YouTube channel


The A3ES benchmark for internal quality assurance systems in higher education institutions has been promoting greater clarification in the Services aspect, both in relation to the planning and improvement of the services provided, and in the efficiency in the management of the resources involved.

This year's edition of the Annual Quality Event is dedicated to discussing the implementation of SIGAQ-UM, as quality management systems of a IES within the scope of ISO references, as a way of improving organizational effectiveness and efficiency in the context of the Units of Service.

PROGRAM

09:30   Reception

09:45   Opening session
                 Rui Vieira de Castro and Ricardo J. Machado

10:00   Presentations
                 José Morais (Lexus Consultores)

                 Carla Lavrador (Academic Management Services Unit)

                 Eloy Rodrigues (Documentation and Library Services Unit)

                 Diogo Arezes (Social Action Services)

11:00   Debate promoted by CA-SIGAQ

12:00   Closing session



The Streaming recording can be consulted on the UMinho YouTube channel, as well as the event summary .


  • Universidade do
    Minho
  • Largo do Paço
    4704-553 Braga
  • T.:253 601 100, 253 601 109
    E.: gcii@reitoria.uminho.pt
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